Frequently Asked Questions about Rebates
How do I qualify for a rebate?
Qualifying is simple. All you have to do is live in the ESP service area and replace your existing water heater or furnace, either natural gas or electric, with a natural gas appliance and you qualify.
How can I be certain a new water heater is more energy efficient?
Check the Energy Star rating or the energy guide label. They should tell you how efficient your replacement appliance is and whether it is more efficient than the water heater being replaced.
Do I have to install a certain brand to get the rebate?
No, the choice is yours.
Can I install the appliance myself?
Yes. However, all work must be permitted and inspected prior to applying for a rebate.
Do the rebates apply to other appliances such as stoves, fireplaces, gas grills or generators?
No, only water heaters and furnaces are eligible for rebates.
What documents are required to get a rebate?
After your new water heater or gas furnace has been permitted, installed and inspected, all you need is a completed rebate form and a copy of your invoice.
At what point in the process can I apply for the rebate?
You may apply for the rebate after your new water heater or furnace has been installed and passed inspection.
Does ESP install, repair, do piping or sell water heaters or other appliances?
No.
Do I have to use a particular plumber to qualify for the rebate?
No, the choice is yours.
How soon can I expect my rebate check?
Rebate checks are processed monthly and usually arrive in four to six weeks.
Do you apply the rebate to my bill?
No. Anyone eligible for a rebate will receive a check from ESP.
I'm confused. Do I receive a check for the water heater and another rebate for the installation?
No. You will receive one rebate check for both the purchase of the water heater and the installation.
On the rebate form, what do E, G and MCF mean?
E means electric, G means gas and MCF is the measurement of natural gas in thousands of cubic feet.
Is there an expiration date to apply for the rebate?
Yes, One year within the installation date of the appliance.
