Safety

Customer Information

24 hour Gas Leak/Emergency: (850) 474-5300

Customer Service
M-F, 8a-4:30p, (850) 435-1800
info@espnaturalgas.com*

Owned and operated by the City of Pensacola.

What To Do If You Smell Natural Gas

If you smell natural gas and suspect a small natural gas leak in your home, take the following steps:

  1. Open all doors and windows.
  2. Shut off your natural gas supply, if possible.
  3. Call ESP Emergency Services at 850-474-5300 for help.

If the odor is strong and you think you may have a large natural gas leak, follow these instructions:

  1. Have everyone leave your home immediately.
  2. Do not operate light switches, your telephone, or any electric appliances.
  3. Do not connect or disconnect any power plugs from electric outlets.
  4. Do not light a match or lighter.
  5. From a neighbor's phone, call ESP Emergency Services immediately at 850-474-5300.

ESP Emergency Services personnel are on duty 24 hours a day, seven days a week, including holidays.

When the problem has been corrected, call 850-474-5300 and ESP will turn on your natural gas and relight your appliances.


September 6, 2008